Water and Wastewater Servicing Allocation Policy Development
Project information
A Water and Wastewater Servicing Allocation Policy is a document which identifies the organizational practices and procedures we use to allocate and approve water and wastewater servicing for private lands where a growth/ development proposal has been submitted.
At this time the City does not have a formal Water and Wastewater Allocation Policy. Requests for new growth servicing are assessed on a first come first serve basis through site plan and subdivision planning approvals and the issuing building permits.
Recognizing how important it is to have policies to manage how servicing is allocated, the Province of Ontario implemented changes to the Municipal Act in 2024 through Bill 185 to promote municipalities to create service allocation policies to help with growth management. Included in changes implemented through Bill 185 was a “Use it or Lose it” provision which would allow municipalities to reclaim approved capacity if construction of the planned development does not happen in a suitable amount of time. This would allow the City to reallocate capacity to other growth proposals which are “shovel ready” for construction.
City of Guelph would like to get feedback from the community to develop a local Water and Wastewater Servicing Allocation Policy.
Objectives of Policy Development include the following:
- Provide transparency to the process by which water and wastewater servicing allocations are approved and attributed to new growth proposals.
- Engaging customers early as part of growth proposals to understand servicing needs and provide confirmation on ability to service new growth proposals.
- Manage community growth within the environmental approval thresholds of our local water supply wells and wastewater treatment plant.
- Maintain levels of service to existing water and wastewater customers.
- Enabling additional policy tools to advance community housing goals of our Strategic Plan.
Review the Water and Wastewater Servicing Allocation Policy and Bylaw
Other related City projects include:

Who's Listening

Wayne Galliher, Division Manager, City of Guelph

Phases
Policy Presentation to Guelph City Council
If you want to speak about the project at the statutory public meeting, please register with the City Clerk’s Office by 10 a.m. on Friday, January 30, 2026. You can register in any of the following ways:
· Register online at guelph.ca/delegation
· By phone at 519-837-5603 or TTY 519-826-9771
· By email to clerks@guelph.ca
Once you register, we will send you a message to confirm and give you instructions on how to join the hybrid Council meeting. We will also explain during the meeting how people watching and attending in-person can take part and share their thoughts.
Share your comments in writing
You can send written comments to be included in the Council agenda in the following ways:
· Email clerks@guelph.ca
· Drop off in-person at the Service Guelph counter at City Hall, 1 Carden Street, Guelph
· Send by regular mail or courier to Guelph City Clerk, 1 Carden Street, Guelph, ON N1H 3A1
· They must be received by the City Clerk’s Office by 10 a.m. on Friday, January 30, 2026.

