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One City. One Voice. Shared Purpose.

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One City. One Voice. Shared Purpose. is the City of Guelph’s five-year plan to improve how we communicate and engage over the next five years. The plan reflects the need for local government to be agile, effective, responsive and resilient as we make City services easier to access. It also supports greater consistency, transparency and collaboration among City departments and in our community.

Our vision for communications and engagement in Guelph

An engaged community that listens to and learns from one another to shape Guelph’s future.

Our mission for communications and engagement in Guelph

We deepen engagement between the City and those impacted by and interested in our work. We communicate truth, nurture relationships, create space for all voices, listen and foster dialogue.

The plan

Our plan for improving how we communicate and engage with our community is focused on three areas:

Listen

  • Improve and increase two-way, audience-centric communications and engagement
  • Design and deliver excellent client- and customer-centric experiences

Elevate

  • Contribute to a culture of innovation and service excellence through internal communications
  • Build on communications excellence

Evolve

  • Focus on digital
  • Put inclusivity at the core of City communications and engagement efforts

Read the full One City. One Voice. Shared Purpose. plan at guelph.ca/plans.

We want you to get involved with local government


Guelph.ca is available in Arabic, Nepalese/Nepali, Spanish, Ukrainian, Chinese (simplified) and Vietnamese. We hope to add additional languages as they become available.

One City. One Voice. Shared Purpose. is the City of Guelph’s five-year plan to improve how we communicate and engage over the next five years. The plan reflects the need for local government to be agile, effective, responsive and resilient as we make City services easier to access. It also supports greater consistency, transparency and collaboration among City departments and in our community.

Our vision for communications and engagement in Guelph

An engaged community that listens to and learns from one another to shape Guelph’s future.

Our mission for communications and engagement in Guelph

We deepen engagement between the City and those impacted by and interested in our work. We communicate truth, nurture relationships, create space for all voices, listen and foster dialogue.

The plan

Our plan for improving how we communicate and engage with our community is focused on three areas:

Listen

  • Improve and increase two-way, audience-centric communications and engagement
  • Design and deliver excellent client- and customer-centric experiences

Elevate

  • Contribute to a culture of innovation and service excellence through internal communications
  • Build on communications excellence

Evolve

  • Focus on digital
  • Put inclusivity at the core of City communications and engagement efforts

Read the full One City. One Voice. Shared Purpose. plan at guelph.ca/plans.

We want you to get involved with local government


Guelph.ca is available in Arabic, Nepalese/Nepali, Spanish, Ukrainian, Chinese (simplified) and Vietnamese. We hope to add additional languages as they become available.

Page last updated: 31 Aug 2022, 02:02 PM