Accessible stop and shelter requirements

Under the Transportation Standard of the Accessibility for Ontarians with Disabilities Act (AODA), companies that provide public transportation have to create and implement policies and plans to make their services accessible to passengers with disabilities.

AODA requires that all new and renovated bus stops and bus shelters are level or ramped for use by people with mobility devices.

Shelters, platforms, and stations should be wide enough so that people using mobility devices can turn around.

Additional accessibility requirements

There are additional requirements for accessibility on:

• Signage
• Vehicles
• Audio and visual announcements
• Information on bus times, routes, delays and detours

See: https://aoda.ca/public-transportation-for-everyone-in-ontario/